Shipping and Return Policy
- Return Requirements:
- Returns will only be accepted within 15 days of receipt by the customer
- Unopened products returned in original sealed packaging will be accepted. The 15% restocking fee will be applied
- Opened products will not be refunded, returned, or exchanged
- Refunds are for product costs only. We are unable to refund shipping costs and fee credit company charged
- All returns must include either your packing slip, order number or full name/ date ordered
- Please package the items well and purchase insurance or Delivery Confirmation service, We will not be able to honor credits for packages not received or merchandise that comes back to us damaged
- Returns are processed within 3 business days of receipt. Refunds are made to the same credit card or other payment method used to place the order
- If you do not receive your order that has been shipped, please allow up to 45 days for USPS claim
- Please Note: If you received a different product than you ordered or your order arrives incomplete, please contact us immediately after receiving your order
Evergreen Health Herbs
14805 Jeffrey Road #G
Irvine, CA 92618
We hope you enjoyed shopping at Evergreen Health Herbs and we look forward to serving you in the future!
Thank You!